Why are Bilibili Soft sub tracks empty?
On mainland bilibili.com, Soft sub tracks is often empty while you are signed out — sign in to Bilibili and reload the video. If you are already signed in and Softs stay empty, that video may have no Soft captions; use Cover hardsubs or Read hardsubs for burned-in text.
Prerequisites
You are on bilibili.com or bilibili.tv with the extension on.
Steps
Sign in on mainland
- On bilibili.com, sign in to your Bilibili account.
- Reload the watch page and open Panel settings → Lines → Soft sub tracks again.
Hardsubs when Softs are gone
- If Soft sub tracks still shows None, press Cover hardsubs or Read hardsubs on the panel header.
- Place the zone over the burned-in line.
Updated Nov 7, 2026