I was charged twice — how do I get a refund?
Open Settings → Billing receipts and your bank statement. If two successful Pro charges look wrong, contact support with both Stripe receipt links. Prefer that over a blind chargeback when we can correct it.
Prerequisites
Two charges you believe are duplicates.
Steps
Gather proof
- Screenshot or links from Receipts & invoices for both payments.
- Contact support with dates and amounts.
Updated Nov 4, 2026